BONUSES and PROMOTIONS
When signing up at Ruby Royal Casino you can claim a huge bonus of 888 free bets and 30 minutes to win as much as you can. This fantastic free play offer is yours with no deposit needed, which means no risk to your own money. Anything over the initial 888 is considered winnings and if yours to keep, up to a maximum of 100 credits. A deposit of $25 will be required to transfer the 100 casino credits in to your real money balance once the 30 minutes are up. If you lose then do not worry. You will still be able to claim their great 100% deposit match bonus up to 888 free on your first purchase.
GAMES
Whether you want to play the popular interactive I-Slot, video slots, blackjack, video poker or roulette, Ruby Royal Casino offers it all. There is surely a game for everyone that can be found once you are playing at their casino. Games run smoothly and their are many to enjoy, over 100 games in total. See for yourself by downloading and giving them a try.
CUSTOMER SERVICE & SUPPORT
You can contact the casino support staff by live chat from the website or within the casino software, by email or by phone.
Email:
Player Support: support@rubyroyal.com
Finance: finance@rubyroyal.com
Phone:
US toll-free: 866-210-9090
UK toll-free: 800-088-5176
France toll-free: 805-089-350
Germany toll-free: 800-723-8473
South Africa toll-free: +44 800-088-5176
BANKING
When making a deposit at Ruby Royal Casino you can choose many different deposit methods from a credit card to e-wallets. You can deposit using Visa, MasterCard, Paysafe, Unionpay, Neteller, EcoCard, Click2Pay, bank wire, Skrill/Moneybookers and UKash.
Ruby Royal Casino also offers many different secure and safe option for making a withdrawal. The minimum amount to withdraw at the casino is 100 credits, and this is to cut back on costs, which in turn makes a better experience for you, the player. It may take up to 10 days in some instances to approve a withdrawal from the casino finance department to ensure no fraud, including a charge back on your credit card. The finance team takes many things into consideration when processing a withdrawal. For example, if you have just signed up and made a deposit with your credit card of $100, and then you decide to withdraw the $100, the team may make you wait a but longer to receive your funds because you could do a charge back on your credit card, and then the casino would be out $100. If you have been playing at the casino for a while and you do the same thing, your withdrawal will most likely be processed faster because you have gained a reputation with the casino. The player will receive a notification via email when the withdrawal has been approved.
CURRENCIES SUPPORTED
The currencies accepted for deposits are UK Pounds (GBP), Euro (EUR), US Dollars (USD), and South African Rands (ZAR). Deposits made using other currencies will be converted using the conversion rate of the payment method that you are using.
MINIMUM DEPOSIT
The minimum deposit accepted is 25 credits in your currency.
SOFTWARE
Ruby Royal Casino is powered by Rival Gaming, which is unlike any other online gaming company. They created the first every I-Slot, which stands for interactive slot machine, and always seems to be one step ahead of their competitors.
SECURITY
All of your personal information is kept safe and secure and is never shared with anyone. Your deposits are secured by many protocols including 128-bit SSL encryption technology.
LANGUAGES
The website is currently available in English and French only, with other languages possibly coming in the future.
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